Facilities

Here at Regency Manor, we’re always making sure that the residents have everything they require to enjoy their time at our Poole care home. Our facilities enable us to provide our residents with the very best care – from mouth-watering meals to making ensuring clothes and bedding are kept fresh and clean. Read on to find out more about our facilities.

Laundry

Our resident’s dignity and wellbeing are of the utmost importance to everyone at Regency Manor. We make sure that every resident has access to fresh, laundered and ironed clothes and bedding are regularly changed in line with strict hygiene standards.

To wash all laundry, we use a special detergent called OTEX, which kills all micro-organisms including bacteria, yeast, fungus, moulds and viruses.
We have a system in place which ensures that all residents’ washing remains identifiable, and once ironed, it is put away by a member of our support team.
All dry cleaning is carried out by an external company upon request and is paid for separately by the resident.

Catering

Our catering team are passionate about creating delicious, healthy and nutritious meals for our residents. Before anyone moves in, we will create them a food passport, which helps the chef to come up with meals that will offer the resident everything they need to remain fit and healthy.

From varied breakfast spreads to hot and cold lunches and sit-down dinners in the evening, we go out of our way to ensure each resident receives three freshly prepared meals a day. If a resident doesn’t like the look of the day’s menu, our chef will be more than happy to cook them anything that they fancy eating.

We work with dieticians and nutritionists to provide the residents at Regency Manor with food that will benefit their health to the maximum effect. All food is locally sourced and cooked from fresh, so food retains its nutritional value.

Hair Salon

We want our residents to feel the same pleasures as anyone else who goes to a salon to get their hair done. We have a dementia-trained mobile hairdresser who has her own hair cutting station right here in the care home. Residents can request an appointment whenever they wish.

Coffee Shop

Just past reception, we have a fresh coffee machine and tuck shop for residents to use in between meal times.

Medical Services

We have a team of medical professionals who are on hand for whenever any of our residents need medical attention. Residents can have doctors’ appointments, sight and hearing check-ups, and dentist appointments all here in familiar, safe surroundings.

We can also arrange visits from the following health professionals as and when required:

  • Psychiatrists
  • Occupational therapists
  • Chiropody
  • Audiologists
  • District and local nurses

Our Chaplain

At Regency Manor, everyone is allowed to express their faith with our multi-denominational chaplain. In each service, residents are encouraged to sing along to well-known hymns. Our chaplain is also another person our residents can turn to if they’re feeling low or in need of a chat.

Our Garden

We have so much outside space to offer our residents. From decking areas and outside seating to our well-kept lawns and patio, residents often use our outside facilities when the weather turns warm and sunny.

Our Inside Garden

Our latest investment is our inside garden – a place where residents can stretch their legs or sit and relax. Residents are involved in choosing and maintaining the potted plants and can access the secure roof terrace leading off it.

Chiropody

Birds Hill have two chiropodists who visit every six weeks. If you would like this service please let us know as it is not included in the fees.

Optician

Our visiting optician service has had many years’ experience in looking after the eyesight of those in nursing homes. The qualified opticians carry the latest mobile optical equipment, enabling our residents to have a full eye test in the comfort of their own surroundings.

Doctors & Dentists

We have routine weekly visits from local doctors as well as when requested by our qualified nurses. We also have visits from our dental team for all dentures, dental repairs and check-ups as and when needed.